Official Site® — Ledger.com/Start®

Getting started — This guide walks you step-by-step through setting up your Ledger hardware wallet and Ledger Live app. It’s written for people new to hardware wallets and covers everything from unboxing to securing your recovery phrase, installing apps, and adding accounts. Follow each step carefully — security is the priority.

Quick note: Always make sure you bought your Ledger device from an official retailer or Ledger.com. Never follow unsolicited setup instructions from unknown sources.

What you’ll need

  • A Ledger hardware device (Ledger Nano S Plus, Ledger Nano X, or compatible model)
  • A computer or smartphone with an internet connection
  • Ledger Live app (desktop or mobile) — download only from ledger.com/ledger-live
  • A quiet, private space to write down your recovery phrase
Ledger setup screenshot

Step 1 — Unbox and inspect

Open your Ledger package and confirm the security seal is intact and the box shows no signs of tampering. The package should include the hardware device, a USB cable (or Bluetooth-capable device if Nano X), a recovery sheet, and quick start guides. Ledger devices ship blank — they will never include a pre-filled recovery phrase. If the box looks altered or the device prompts you with a recovery phrase on arrival, contact Ledger support and do not proceed.

Step 2 — Download Ledger Live

Visit ledger.com/ledger-live and download the official Ledger Live app for your operating system (Windows, macOS, Linux) or install the Ledger Live app from the App Store / Google Play Store for mobile devices. Only use the official download page — third-party downloads can contain malware. Install the app and keep it updated: Ledger regularly releases security and compatibility updates.

Step 3 — Initialize your device

Power on your Ledger device and follow the on-screen instructions. You will be asked to choose a PIN code and then shown a recovery phrase (24 words for most Ledger models). Important: write the recovery phrase on the provided recovery sheet exactly as shown — word order matters. Do not store the phrase digitally (no photos, screenshots, or cloud notes) and do not share it with anyone. Everyone with access to this phrase can access your funds.

Security tip: Only write the recovery phrase by hand on the supplied recovery card or another offline method. Consider using a metal backup plate for long-term storage to protect against fire and water.

Step 4 — Verify your recovery phrase

Once you’ve written the phrase down, your device will ask you to confirm a selection of words to verify you recorded them correctly. This step ensures you didn’t make a transcription error. If verification fails, repeat the process and carefully check each word. Never skip phrase verification.

Step 5 — Install Ledger Live apps and firmware

Open Ledger Live and connect your device. Ledger Live will prompt you to install the latest firmware if needed — follow the app instructions. After firmware is up to date, open the Manager tab in Ledger Live to install cryptocurrency apps (for example, Bitcoin, Ethereum, Solana). Each app enables Ledger to manage the corresponding coin. Install only the apps you need to conserve device memory; you can reinstall later as needed.

Step 6 — Add accounts and receive funds

After installing the coin apps, go to the Accounts tab in Ledger Live and add accounts for the currencies you plan to use. Ledger Live will derive addresses from your device — use the first receive address shown in Ledger Live. When receiving funds, always verify the receiving address on your physical device screen before transmitting funds from an exchange or another wallet — this protects against malware that can swap addresses on the computer but not on the device’s display.

Step 7 — Sending funds

To send funds, initiate a transaction in Ledger Live, enter the recipient address, amount, and network fee. Confirm details on your computer or phone, then verify and approve the transaction on your Ledger device by physically pressing the buttons. Transactions must be approved on the device itself — this is the core security guarantee of hardware wallets.

Common setup scenarios

Restoring from an existing recovery phrase

If you already have a recovery phrase from another device, choose the "Restore device from recovery phrase" option during initialization and carefully enter the words. Make sure the originating device’s seed type (24 words vs 12 words) matches your new Ledger’s expectations.

Using mobile vs desktop

Ledger Live Desktop is best when you want full management and bulk operations. Ledger Live Mobile is convenient for on-the-go checks and sending funds quickly. Nano X supports Bluetooth for mobile; Nano S Plus uses a wired connection for mobile (OTG) depending on your phone.

Troubleshooting

If Ledger Live doesn’t detect your device: try a different USB cable or port, ensure the device is unlocked (enter PIN), and ensure Ledger Live is up to date. On macOS, you may need to allow Ledger Live access in Security & Privacy system preferences. For Bluetooth pairing issues with Nano X, unpair the device in your phone's Bluetooth settings and re-pair through Ledger Live mobile.

Security best practices

Advanced features

Ledger devices support advanced controls: multiple wallets derived from the same seed, third-party dApps integrations (via WalletConnect or Ledger Live companion apps), and support for NFTs on compatible chains. When using third-party apps, always confirm transactions on the device — only approve on-screen details you recognize.

Frequently asked questions (FAQ)

Can I recover my funds if I lose my Ledger device?

Yes — as long as you have your recovery phrase. You can restore the phrase onto a new Ledger device or a compatible BIP39-compatible wallet. Protect that phrase like a bank vault key.

What if someone asks for my 24 words?

Anyone who asks for your recovery phrase is trying to steal your crypto. Never share it. Legitimate support will never ask for your recovery phrase.

Is Ledger cold storage?

Yes — a Ledger hardware wallet is a form of cold storage because private keys remain offline inside the device. You sign transactions on-device and never expose private keys to your computer or phone.

Checklist before you finish

Perform a test transaction: Before moving large amounts, send a small test amount from an exchange or hot wallet to your Ledger address and confirm receipt and display verification on the device.

Contact & support

If you run into problems, visit the official support center at ledger.com/support for step-by-step articles and contact options. Only use official support channels; beware of phishing links on social media or unknown Telegram/Discord groups. Ledger’s official site will guide you to verified resources.

Closing notes

Using a Ledger hardware wallet significantly improves the security of your cryptocurrency holdings by keeping private keys offline and requiring physical confirmation for transactions. With careful setup, safe handling of your recovery phrase, and up-to-date software, you’ll maintain robust security without sacrificing convenience. This guide gives you a complete, practical path from unboxing to sending and receiving assets with confidence.